FQC Criteria

NOTE :

1. Subjective - These checks rely on visual perception, touch, or experience and may vary slightly from person to person.

2. Non Subjective - These checks are either pass/fail based on predefined measurements, functions, or technical readings.

*** For criteria considered subjective, the NewJaisa team's decision is final and cannot be changed.

Sl no. Item Group Category Subjective / Non Subjective Checks Criteria
1 Body A/front panel Aesthetic Subjective Scratch Check 0- 2 Scratches < 10 mm on sides, any minor scratches if not visible from 2 feet distance is pass
Dent Check Minor Dents < 3 mm 1-2 dents allowed
Surface Finish Check No repair marks allowed.
Gaps Check A & B 0.8mm gap allowed.
Bend Check max 5mm allowed at tde ends
Damage / Crack Check Not allowed.
Paint peel Check If Black on black - Pass (If not visible from 2 feet distance) | If Black on Silver - Reject
Paint over spray Check If Visible from 2 feet distance Reject If not Pass
Sticky paint Check Not allowed.
Paint color Check (ASIN) Paint color should match tde listing
Logos Check Not allowed.
2 Body B/front bezel Aesthetic Subjective Scratch Check 0- 2 Scratches < 10 mm on sides, any minor scratches if not visible from 2 feet distance is pass
Dent Check If Visible from 2 feet distance Reject If not Pass
Surface Finish Check Not allowed.
Gaps Check A & B, 1mm gap allowed.
Bend Check Should not be more then 5mm at the edges
Lid Latchs/Lid Lock Latches should properly work, If not reject
Damage / Crack Check Not allowed.
Tape visible on bezel side Check No white tape should be visible, For black tape with Display & not effecting to display funcitonality or display alignment is acceptable.
Paint peel Check If Black on black - Pass (If not visible from 2 feet distance) | If Black on Silver - Reject
Paint over spray Check If Visible from 2 feet distance Reject If not Pass
Sticky paint Check Not allowed.
Paint color Check (ASIN) Paint color should match the listing
Logos Check Should aligned Properly, No damage or missing allowed.
Bushes Check Should aligned Properly, No Major damage or missing allowed.
3 Body C/keyboard body panel Aesthetic Subjective Scratch Check 0- 2 Scratches < 10 mm, any minor scratches if not visible from 2 feet distance is pass
Dent Check Minor Dents < 3 mm 1-2 dents allowed
Surface Finish Check No repair marks allowed.
Gaps Check C & D, 1mm gap allowed.
Bend Check Should not be more then 5mm at the edges
Damage / Crack Check Not allowed.
Power button Check Not allowed. Exceptional Case - If minor alignment, Pressing should be okay and functionality should be proper
Paint peel Check If Black on black - Pass (If not visible from 2 feet distance) If Black on Silver - Reject
Paint over spray Check If Visible from 2 feet distance Reject If not Pass
Sticky paint Check Not allowed.
Paint color Check (ASIN) Paint color should match to ASIN image
Logos Check Should aligned Properly, No damage or missing allowed.
4 Body D/base panel Aesthetic Subjective Scratch Check 0- 2 Scratches < 10 mm, any minor scratches if not visible from 2 feet distance is pass
Dent Check Minor Dents < 3 mm 1-2 dents allowed
Surface Finish Check No repair marks allowed.
Gaps Check C & D, 1mm gap allowed.
Bend Check Should not be more then 5mm at the edges
Damage / Crack Check Not allowed.
Paint peel Check If Black on black - Pass (If not visible from 2 feet distance) If Black on Silver - Reject
Paint over spray Check If Visible from 2 feet distance Reject If not Pass
Sticky paint Check Not allowed.
Paint color Check (ASIN) Paint color should match to ASIN image
Unmasking Should be done
Bushes Check Should aligned Properly, No Major damage or missing allowed.
5 Basecover Aesthetic Subjective Scratch Check 0- 2 Scratches < 10 mm, any minor scratches if not visible from 2 feet distance is pass
Dent Check Minor Dents < 3 mm 1-2 dents allowed
Surface Finish Check No repair marks allowed.
Gaps Check Locks Should be fixed properly.
Damage / Crack Check Not allowed.
Paint peel Check If Black on black - Pass (If not visible from 2 feet distance) If Black on Silver - Reject
Paint over spray Check If Visible from 2 feet distance Reject If not Pass
Sticky paint Check Not allowed.
Paint color Check (ASIN) Paint color should match to ASIN image
Bushes Check Should aligned Properly, No Major damage or missing allowed.
6 Hinges Aesthetic Subjective Scratch Check If Visible from 2 feet distance Reject If not Pass
Hinges paint Check No paint peel, color fade allowed
Hinges functionality Check * No tight (Should not affect while closing LID) | * Loose not Allowed (Should check from 8.5mm Scale)
Caps Check Caps should be present and must not be damage
Hinges fitment Check Not fitment Allowed
Damage check Not allowed.
7 System info Functional Non Subjective Configuration Check Processor, Generation, RAM, HDD/SSD with full ERP item code should match Physicallyy.
8 CMOS battery Functional Non Subjective No date and time error allowed.
9 Touchpad Aesthetic Subjective Touchpad sticker Check No Bubbles, Major scratches, Paint issue & alignment issue allowed
Functional Non Subjective Corner to corner touch Check Should be in working condition
Upper button Check Should be in working condition
Lower button Check Should be in working condition
Trackball Check Tracball should present and should work
11 Speaker Functional Non Subjective Right speaker volume Check Right & Left Both volume should be equal
Left speaker volume Check Right & Left Both volume should be equal
Distortion Check No distortion allowed.
12 Microphone Functional Non Subjective Should work & recognize the Voice
13 Camera Aesthetic Subjective Lens Check No Scratches allowed, No damage or missing allowed
Functional Non Subjective No foggy, Blurr, Shadow allowed.
14 Bluetooth Functional Non Subjective Should work and devices should show
15 Wifi Functional Non Subjective Wifi signals should be okay & should work
16 LAN Aesthetic Subjective LAN physical conditon Check No pins damaged allowed
Functional Non Subjective LAN functionality Check Should work
17 Battery Aesthetic Subjective Bulging Check Not allowed
Latch Check Should work Properly
Functional Non Subjective Capacity Check Health>60% (Exceptional cases are there for some models Dell 5300, L480, T470, 5410, 645 G4/640 G5, L14, X13, T495, 430 G6
Backup Check Battery should give 2 hours backup.
Drop down Check BDT report with no sudden dropout (from 15% sudden dropout is acceptable).
Battery charge Check * Minimum 50% should be charged. | * Charge should increase
Cycle count Less than 500 accepted
Detection Check Need to detect, If not reject
18 Keyboard Aesthetic Subjective Scratch Check 0-2 minor Scratches allowed on 0-2 Keys.
Keys sticker Check No adhesive issue & damage allowed
Hard press Check Not allowed.
Blemishness Minor allowed
Keys fitment Check Not allowed. (sliding not allowed
Functional Non Subjective BackLit Check if listing shows it should work
Languages Check Keyboard can be of any type including US, UK etc
Keyboard functionality Check Should work, Key autotyping and long press, continuous press is not allowed.
19 Hotkeys / Special Characters Functional Non Subjective Should work
20 Display Functional Non Subjective Scratches Check Must not be visible from 2 ft distance and should not be more than 3mm long and notmore than 1mm deep
Bubbles Check Zero bubbles should be available
Dots/dead pixels/black dots/patches Check Black dots and pixel must be zero
Key imprints Check Minor imprints must not be available in off condition
Horizontal / Vertical lines Check Not allowed.
Flickering Check Not allowed.
Sliding Check Not allowed.
Bleeding Check Not allowed.
Bluish / Yellowish Display
Visibility from all angles Check
Display resolution Check
Fitment Check Not allowed
Overlap Check Should not affect on display functionality or visibility should be okay.
Paint over spray Check Not allowed.
Damage Check Not allowed.
21 Touch screen Functional Non Subjective Must work and should be functional Should work & auto touch not allowed
22 Drivers Functional Non Subjective Display adapters Check Must show updated without exclamation mark
Network adapters check Must show updated without exclamation mark
Audio drivers Check Must show updated without exclamation mark
All drivers Check Must show updated without exclamation mark
23 Windows activation Functional Non Subjective Should be permanently activated.
24 Windows version Functional Non Subjective * Latest windows version should be installed | * Above 6th generation Windows 11 shoulld be installed.
OS should be latest (within 6 months)
25 MS office activation Functional Non Subjective Should be activated.
26 RAM Functional Non Subjective Performance Check
Frequency Check Speed should be same
Types Check Types should be same
27 SSD / HDD Functional Non Subjective Health Check Below 50% health reject
Bad sectors Check More than 5 bad sector, Reject
HDD vibration Check Not allowed
Partition Check Should be allocated.
Bitlocker Check No Lock should be there
28 LID Functional Non Subjective LID sensor Check While closing lid , it should go to sleep and must turn on while opening
LID Check LID should close properly, 5mm Gap is acceptable
29 DVD Aesthetic Subjective DVD fitment Check Not allowed
Functional Subjective Button Check Should work
DVD functionality Check Should eject.
30 Ports Aesthetic Subjective Dust Check Not allowed
Damage Check Not allowed
Functional Non Subjective Audio port Check * No loose connection allowed | *Should work
USB port Check * Minimum 2 Ports should be there | * No loose connection allowed | *Should work
C - Type port Check * No loose connection allowed | *Should work
Micro SD port Check * No loose connection allowed | *Should work
VGA port Check * No loose connection allowed | *Should work
DP port Check * No loose connection allowed | *Should work
HDMI port Check * No loose connection allowed | *Should work
31 Other checks Functional Non Subjective BIOS mode * Above 2nd gen BIOS mode should be UEFI | * Below 2nd gen BIOS mode should be Legacy
Late Display Brand logo should come before 15secs
Fan sound/Vibration Not allowed.
Over heating Not allowed.
Booting errors Not allowed.
NJ Application Should be installed and serial no/BIOS sl should be there
32 Adapter with Powercord Functional Non Subjective Physical Condtion Check No major Scratches, Dent's and Breakage, Body repair marks, Glue marks are allowed
Wattage Check Compatible Charger(Same Brand) acceptable with same wattage as per OEM Standards
Over heating Check Overheating within 15 to 20 min not allowed
Loose Contact between Powercord & Adapter Check Not allowed.
Functionality Check
  • internal Sound not allowed
  • Spark sound not allowed
  • Touchpad should work properly
  • Systems Functionality should not affect like Powering on no display, Charge not increasing & Not powering on