Terms and Conditions - Product Buyback Policy

Eligibility

To be eligible for the buyback program, customers must meet the following criteria:

  • 1. The product must be in good working condition without significant damage or wear.
  • 2. The original proof of purchase (invoice or receipt) must be provided.
  • 3. The return must include all original packaging, accessories, and documentation.

Exclusions

NewJaisa reserves the right to refuse buyback of products that:

  • 1. Exhibit signs of intentional damage or misuse.
  • 2. Do not meet the specified eligibility criteria.
  • 3. Fall outside the stipulated time frames mentioned in this policy.

Buyback Percentage Calculation

NewJaisa reserves the right to refuse buyback of products that:

  • 1. The buyback value is determined as a percentage of the product's original purchase price or the equivalent configuration price (processor, generation, storage, etc.), whichever is lower at the time of participating in the buyback policy.
  • 2. The buyback percentage varies based on the time frame since purchase

Comprehensive Breakdown of Buyback Percentage:

Year 1:
Buyback percentage = max(50%, 100% - (days) * 0.14%)

Year 2:
Buyback percentage = max(20%, 30% - (days - 365) * (10 / 365))

Year 3:
Buyback percentage = max(0%, 20% - (days - 730) * (20 / 365))

Explanation

  • 1. Max(x, y) - This function ensures the buyback percentage never falls below a certain threshold.
  • 2. Days - Number of days since the product was purchased.
  • 3. Percentage values (50%, 30%, 20%, 0%) - These represent the minimum buyback values for each year.
  • 4. Subtractions and multiplications - These calculate the depreciation based on the number of days and the daily depreciation rate.

Table for Understanding:

Year Initial Buyback percentage Min* Buyback percentage Number of Days Formula
1 100% 50% 0 - 365 max(50%, 100% - (days) * 0.14%)
2 30% 20% 366-730 max(20%, 30% - (days - 365) * (10 /365))
3 20% 0% 731-1095 max(0%, 20% - (days - 730) * (20 / 365))

Example Usage:

  • 1. To calculate the buyback percentage after 250 days:Use the formula for Year 1: Buyback value = max(50%, 100% - (250) * 0.14%) ≈ 65%
  • 2. To calculate the buyback percentage after 500 days:Use the formula for Year 2: Buyback value = max(20%, 30% - (500 - 365) * (10 / 365)) ≈ 25.54%
  • 3. To calculate the buyback percentage after 900 days:Use the formula for Year 3: Buyback value = max(0%, 20% - (900 - 730) * (20 / 365)) ≈ 10.95%

Process

  • 1. To initiate a buyback, customers must contact NewJaisa customer support.
  • 2. Customer support will provide detailed instructions on packaging and shipping the product for return.
  • 3. Upon receipt and inspection of the product, the buyback value will be processed as a refund to the original payment method or as store credit, per the customer's preference.
  • 4. Pickup charges and consumable wear-and-tear charges will be applicable.
  • 5. Deductions will be applicable if any damages or any functional defects are found at the time of product inspection
  • 6. The value of the product will be credited only after all the verification process

Disclaimer

  • 1. NewJaisa reserves the right to modify the terms and conditions of this buyback policy without prior notice.
  • 2. The terms outlined in this policy are subject to change, and any updates will be communicated to customers in advance.

Agreement

  • 1. By participating in the buyback program, customers acknowledge and agree to abide by these terms and conditions.

Buyback Price Calculator

Additional Charges For Laptops For Desktops
Painting 1500 1000
Consumable (Hard Disk, Battery, Keyboard etc) 3000 2500
Testing/Repair 1500 2500
Pickup/Transit 700 500