Terms and Conditions - Product Buyback Policy

Eligibility

To be eligible for the buyback program, customers must meet the following criteria:

• 1. The product must be in good working condition without significant damage or wear.
• 2. The original proof of purchase (invoice or receipt) must be provided.
• 3. The return must include all original packaging, accessories, and documentation.

Exclusions

NewJaisa reserves the right to refuse buyback of products that:

• 1. Exhibit signs of intentional damage or misuse.
• 2. Do not meet the specified eligibility criteria.
• 3. Fall outside the stipulated time frames mentioned in this policy.

Buyback Percentage Calculation

NewJaisa reserves the right to refuse buyback of products that:

• 1. The buyback value is determined as a percentage of the product's original purchase price or the equivalent configuration price (processor, generation, storage, etc.), whichever is lower at the time of participating in the buyback policy.
• 2. The buyback percentage varies based on the time frame since purchase

Buyback Percentage:

Buyback percentage = (100% - Days x 0.09%)

• 1. Days - Number of days since the product was purchased.
• 2. Subtractions and multiplications - These calculate the depreciation based on the number of days and the daily depreciation rate.

Example Usage:

• 1. Buyback percentage after 250 days of purchase :
  Buyback Percentage = (100% - 250 x 0.09%) = 77.5%
• 2. Buyback percentage after 365 days of purchase :
  Buyback Percentage = (100% - 365 x 0.09%) = 67.15%

Process

• 1. To initiate a buyback, customers must contact NewJaisa customer support.
• 2. Customer support will provide detailed instructions on packaging and shipping the product for return.
• 3. Upon receipt and inspection of the product, the buyback value will be processed as a refund to the original payment method or as store credit, per the customer's preference.
• 4. Pickup charges and consumable wear-and-tear charges will be applicable.
• 5. Deductions will be applicable if any damages or any functional defects are found at the time of product inspection
• 6. The value of the product will be credited only after all the verification process

Disclaimer

• 1. NewJaisa reserves the right to modify the terms and conditions of this buyback policy without prior notice.
• 2. The terms outlined in this policy are subject to change, and any updates will be communicated to customers in advance.

Agreement

• 1. By participating in the buyback program, customers acknowledge and agree to abide by these terms and conditions.