Warranty Policy

Refurbished Laptop Twelve (12) Months Limited Warranty

WHAT IS COVERED BY THIS WARRANTY?

Company warrants the branded hardware product and branded accessories contained in the original packaging against defects in materials and workmanship when used normally in accordance with Company's published guidelines for a period of one year from the date of original retail purchase by the end-user purchaser ("Warranty Period"). Company’s published guidelines include but are not limited to information contained in technical specifications, user manuals and service communications.

WHAT IS NOT COVERED BY THIS WARRANTY?

This Warranty does not apply to any other accessories used with the product. Manufacturers, suppliers, or publishers, other than Company, may provide their own warranties to you – please contact them for further information. Software distributed by Company with or without the Company brand (including, but not limited to system software) is not covered by this Warranty. Please refer to the licensing agreement accompanying the software for details of your rights with respect to its use. Company does not warrant that the operation of the Company Product will be uninterrupted or error-free. Company is not responsible for damage arising from failure to follow instructions relating to the Company Product’s use.

This Warranty does not apply:

(a) to consumable parts, such as batteries, unless failure has occurred due to a defect in materials or workmanship;

(b) to cosmetic damage, including but not limited to scratches, dents and broken plastic on ports unless failure has occurred due to a defect in materials or workmanship;

(c) to damage caused by use a third party component or product that does not meet the Company Product’s specifications

(d) to damage caused by accident, abuse, misuse, fire, liquid contact, earthquake or other external cause;

(e) to damage caused by operating the Company Product outside Company’s published guidelines;

(f) to damage caused by service (including upgrades and expansions) performed by anyone who is not a representative of Company or an Company Authorized Service Provider ;

(g) to a Company Product that has been modified to alter functionality or capability without the written permission of Company;

(h) to defects caused by normal wear and tear or otherwise due to the normal aging of the Company Product;

(i) if any serial number has been removed or defaced from the Company Product;

(j) if Company receives information from relevant public authorities that the product has been stolen or if you are unable to deactivate passcode-enabled or other security measures designed to prevent unauthorized access to the Company Product, and you cannot prove in any way that you are the authorized user of the product (eg. by presenting proof of purchase).

YOUR RESPONSIBILITIES

IF YOUR  PRODUCT IS CAPABLE OF STORING SOFTWARE PROGRAMS, DATA AND OTHER INFORMATION, YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE INFORMATION CONTAINED ON THE STORAGE MEDIA TO PROTECT THE CONTENTS AND AS A PRECAUTION AGAINST POSSIBLE OPERATIONAL FAILURES.

Before receiving warranty service, Company or its agents may require that you furnish proof of purchase details, respond to questions designed to assist with diagnosing potential issues and follow Company's