From 50-seat startups to 5,000-seat operations — NewJaisa equips BPO & call centres across India with reliable certified refurbished workstations, deployed fast, within budget, with zero downtime on go-live.
NewJaisa provides dedicated post-sale support backed by SLA commitments. For large BPO clients, we offer advance replacement, a replacement unit ships to your facility before the faulty device is returned, keeping every agent seat operational. We can also maintain a buffer stock at your facility for immediate hot-swap with zero floor downtime. Every device's unique model number ensures our support team has full hardware context before a technician is even dispatched.
Yes. Our enterprise-grade refurbished devices, like Dell Latitude series and Lenovo ThinkPad series, are enterprise-class machines built for continuous, high-usage environments. Every unit undergoes 72+ quality checks before dispatch, including thermal stress testing for sustained workloads. Our BPO clients consistently report hardware failure rates under 2%, comparable to new equipment, and every device is backed by a full warranty.
Our standard deployment SLA is record-breaking business days for orders up to 500 seats anywhere in India. For larger requirements, we build a phased delivery schedule aligned to your go-live dates so your floor is never waiting on hardware. We deployed 1,200 agent seats across three cities for Firstsource in 14 days with zero go-live delays. A dedicated account manager coordinates every shipment from order confirmation to arrival on your floor.
NewJaisa is NSE-listed, ISO and R2 certified, and has a dedicated enterprise account management team that stays accountable from procurement through the full device lifecycle. Every device is assigned a unique model number for complete traceability. Every client gets a named account manager as their single point of contact. Our track record includes Firstsource, ResultsCX, and FiveS Digital, all deployed at scale, on time, with zero downtime on go-live.
Yes. Every order is supported by a complete documentation pack including GST invoices, device serial records, model-level asset registers, and warranty certificates, all in audit-ready format. NewJaisa is NSE-listed and ISO and R2 certified, providing the public financial disclosure and institutional credibility your vendor onboarding team requires. All documents are available before you commit to an order.
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