Industry Playbooks Built for Scale

Most refurbished vendors are transactional — they deliver hardware and disappear. NewJaisa is built around enterprise accountability: dedicated model numbers for every device, SLA-backed support, pan-India logistics, pre-deployment configuration, and a named account manager for every client. We have successfully partnered with Metropolis Healthcare, Kaynes Technology, Noise, and ResultsCX — delivering at scale without compromise.

Yes. Every device supplied by NewJaisa comes with a documented warranty — from 1 to 3 years — backed by a unique model number assigned to each unit. This makes warranty claims fast, traceable, and completely hassle-free. You'll never be left chasing a vendor after the sale.

Every device goes through a rigorous multi-point quality check covering hardware performance, battery health, display quality, port functionality, and OS integrity. For bulk orders, we maintain spec uniformity across every unit so your teams receive identical, reliable hardware — regardless of order size.

Absolutely. NewJaisa has experience deploying IT assets across multiple cities simultaneously — including Mumbai, Bangalore, Delhi, Pune, Chennai, Hyderabad, and Kolkata. We coordinate city-specific logistics teams to ensure on-time delivery at each location with zero conflicts between sites.

NewJaisa provides dedicated post-sale support backed by SLA commitments. A technician is dispatched to diagnose and resolve the issue within the agreed turnaround time. Every device's unique model number ensures our support team has full hardware context before they even arrive — making resolution faster and more accurate.

Yes. NewJaisa offers pre-deployment configuration as a standard enterprise service. We image all devices to your exact OS build, install required software, apply security policies, and configure network settings before dispatch — so your IT team receives plug-and-play hardware with zero setup time on arrival.

NewJaisa maintains one of India's largest refurbished IT inventories, allowing us to fulfil bulk orders — from 50 units to 1,000+ — without the delays typical of smaller vendors. We plan phased or one-shot deliveries based on your go-live schedule and assign a dedicated account manager to oversee every stage from procurement to deployment.

Yes. Every enterprise client is assigned a dedicated account manager who serves as your single point of contact for procurement, support escalations, warranty claims, and reorders. There's no call centre queue or ticket loop — you have a real person accountable for your account at all times.

Yes. NewJaisa provides full procurement documentation including GST invoices, device serial records, model-level traceability reports, and warranty certificates — all audit-ready and formatted for enterprise compliance teams. For organisations with ESG or ISO requirements, we can provide additional certification documentation on request.

Yes. NewJaisa has designed support models specifically for remote and hybrid workforces. All devices are delivered to your headquarters fully configured, and your team handles last-mile distribution to employees. For support, employees return faulty devices to HQ and a NewJaisa technician visits on-site to resolve all issues — keeping the process centralised and manageable.