Questions people always ask

  • How Do I Contact NewJaisa?

    Newjaisa Technologies is a platform where skilled refurbishers sell their inventory of renewed laptops and computers. However, Newjaisa Technologies should be your primary point of contact in case of any issues. To initiate a conversation with us, sign in to your Newjaisa Technologies account (if you haven't already) and click on "Ask for help" next to the relevant order for affordable laptops, second hand laptops, refurbished laptops, and used laptops. This will redirect you to our online messaging platform where we are available to assist you!

  • How do I Return or Cancel an Order?

    If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. The following terms are applicable for any products that You purchased with Us. You are entitled to return your order within 30 days of receiving it.To start a return, you can contact us at If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. For Return/Replacement Queries you can reach out to us on :
    Email ID :
    Contact no. : 808840 03455 (Mon-Sat between 10AM to 7PM)

  • How Can I Get My Refund?

    To initiate a return, log in to your NewJaisa Technologies account (if you haven't already), and select "Ask for help" and follow the instructions. You will have the option to choose a repair, replacement, or refund. If you choose a refund, we will process it once we receive the returned item and verify that it is undamaged. To learn more about requesting a refund or return, please refer to our website or contact our customer service through the online messaging platform available on our website.

  • How can I ask for repairs?

    You can take advantage of the warranty that comes with each purchase of NewJaisa. The duration of the warranty varies depending on your product, but it typically starts at a minimum of 1 year. However, there are some rare exceptions that may render the warranty invalid. To ask for a repair, log in to your NewJaisa Technologies account (if you haven't already), select "Ask for help" next to the relevant order, and follow the instructions. We will guide you through the process of requesting a repair, and if it is covered by the warranty, we will make arrangements to have it repaired.

  • Benefits of buying a Refurbished Laptops

    There are several benefits of purchasing refurbished laptops, second hand laptops, renewed laptops, used laptops, and computers:-
    Cost-effective: Refurbished laptops are typically sold at a lower cost than new devices, making them a more affordable option for those on a budget.
    Environmental sustainability: By choosing refurbished laptops, you are helping to reduce electronic waste and promoting environmental sustainability by extending the useful life of existing devices.
    High-quality devices: Refurbished laptops are thoroughly tested, repaired, and cleaned to ensure they meet industry standards and are in good working condition.
    Warranty: Many refurbished laptops come with a warranty or guarantee, providing added protection and peace of mind for buyers.
    Availability: Refurbished laptops and used computers are often readily available, allowing you to find the device you need quickly without waiting for new models to be released.

  • How NewJaisa Creates Refurbished Products?

    When NJ receives used laptops or computers, we inspect and test the devices and its each and every part to determine the condition of the hardware components. They may replace any damaged or malfunctioning parts, such as the battery or hard drive, with new components. The company will also erase any data on the device and reinstall the operating system and necessary software.
    After the device has been refurbished, it undergoes a final quality control check to ensure that it is fully functional and meets the company's standards. The refurbished laptops or computers are then sold as renewed or refurbished products at a lower price point than new devices. This provides customers with an affordable option to purchase technology while also reducing electronic waste.

  • Why Choose Refurbished Laptops?

    Affordability: Refurbished laptops are often sold at a fraction of the cost of a new laptop. This means that you can get a high-quality laptop that fits your budget.
    Environmentally friendly: When you buy a refurbished laptop, you're helping to reduce electronic waste. Electronic waste is a significant problem worldwide, and by recycling electronic devices like laptops, we can help reduce the amount of waste that ends up in landfills.
    Quality: Refurbished laptops are tested and repaired by professionals to ensure that they're in good condition. This means that you can get a high-quality laptop that's just like new.

  • What are some benefits of buying a refurbished laptop from Newjaisa?

    There are several benefits to buying a refurbished laptop from Newjaisa. First and foremost, our refurbished laptops are significantly more affordable than buying a brand new laptop, making it a great option for customers on a tight budget. Additionally, buying a refurbished laptop from Newjaisa helps reduce electronic waste by extending the life of an existing device, and it's a more environmentally - friendly option than buying a new laptop.

  • How do we know about the support and warranty services at Newjaisa?

    At Newjaisa we provide a 1 year warranty to all customers for our every product. and Customer Support for our users. Any customer can contact 80884 03455 (Mon-Sat between 10AM to 7PM) or drop the mail at -